Third Season FAQs

How to Avoid Killing Characters in Third Season?

General Rule of Thumb to avoid killing characters.

1.if you have to choose, whose job to complete, Matt or another character, never choose Matt.

2.if you have two parallel tasks (Matt and someone else) does not end the quest from Matt, even if you have collected the required number of items, etc. before the job is completed from the second character.

Which Items of Third Season Collections i can get from Wooden Boxes?

We can get following items of Third Season Collections from Wooden Boxes. The item that you have less, will fall more frequently.

1.All items from the Collection № 1

2.cereals and canned vegetables Collection № 2

3.orange pekoe, paper bird and paper butterfly Collection № 10

4.pitbull, clippings and bumper Collection № 19

5.weapons Collection № 20

How can i get transistors quickly for quest “Transistors- Carriage free” ?

you will need to find 5 transistors for quest 'transistors- carriage free' by jack. transistor is a very rare item and you can find it in library. You need to have Master Skill Level in Library to get this piece. Also activating iron/golden horseshoe amulet will help while searching in the library. Alternatively, place it on your wishlist and may be some of your friends have it and send it to you. Ping Pong dont work for this quest.

Can i do quest “more and more” and quest “Diversion” without going to critical level?

you will need to find 10 donor blood bags for the quest 'more and more' by John and 20 donor blood bags for quest ‘Diversion’. donor blood bags are available in all rooms of the house but you have chance to get them only when your health is below critical. you dont need to go deep down critical level for this.

here is how i did it: my critical level health is 116 and i need 30 energy to go through kitchen. i waited till my energy is 130, i went through kitchen, my energy comes down to 100 (below critical) and when i finished the room i got donor blood bag. again wait for 130 and do kitchen till i got all 10 bags. if you go deep down under critical it will take very long time to refill energy.

I have quest “Best Toy Ever: find 19 pages of unknown diary”. I am trying since long but unknown diary pages are not dropping.

When you start quest series for collection # 16 "Killer's Favor", there will be a quest

Best Toy Ever: find 19 pages of unknown diary

Keep in mind, you have to be at least level 57 to find up to 17 pages have to be at least level 58 to find page 18 and level 59 to find page 19.

Why my quests for collecting “90 blood tubes” and “donor blood bags” disappeared?

There is a task to collect 90 blood tubes by Matt. he has held jenny captive in the Lair and asking everyone to collect blood or he will drain last drop of jenny's blood. There are also two quests for collecting ‘donor blood bags’ for the same reason.

But if you make it to lair and rescue Jenny before completing these quests, they will disappear themselves and you wont have to complete them anymore.

Quest "Lonely Search

Quest "Lonely Search: find pieces of lock scheme 21 in Winter Garden, 17&18 in Study" None of the fragment pieces are showing up in any room (all the quests before you could see them as something to obtain). There is no bar showing if you are working the correct room. I played winter garden 6 times, it's like I went into the abyss hoping I am playing the right room.

Fragment pieces 17, 18, 21 are in the rooms mentioned above.

►They will not show up as the first item in the list of items you could get in W Garden and Study. They are present at the end of the list along with other very rare puzzle pieces you could obtain in that room.

►No quest bar will show up for this quest.

You are not getting the pieces because;

►to get rare and very rare pieces your skill level in the room must be Professional and Master respectively. As study and W garden are new rooms, you might not have reached that skill level yet. ►Even if you have the required skill level you need several tries to get rare and very rare puzzle pieces. Using amulets and decors could enhance your chance.

To Complete this quest quickly, put all three pieces on your Wish List. Your higher level neighbors will send them to you.

What is Lie Detector?

Lie detector is a kind of machine, you can attach two persons to this machine at a time and ask them questions. if one person gave wrong answer the second person got electric shock that could be fatal and vice versa. Basically it is a kind of torchering machine that could result in death of a person.

What is Russian Roulette?

Russian roulette is a potentially lethal game of chance in which a "player" places a single round in a revolver, spins the cylinder, places the muzzle against their head, and pulls the trigger. "Russian" refers to the supposed country of origin, and roulette to the element of risk-taking and the spinning of the revolver's cylinder being reminiscent of spinning a roulette wheel.

General Game FAQs:

Does the food reward, that i get on completing monthly events, will work while my energy is below critical?

If you complete monthly event decoration, you will get some kind of food as a reward at the end of the event that will either refill your energy 50% or 100% (depending on your performance in the event). Now the good news is that food reward works even if you are below critical. that means your energy will refill 50% or 100% even if you are currently having zero health.

Where to find Events Puzzle Pieces?

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Extra Energy Items Offered by Event Decorations:

Any Event Decoration offer greater energy items that we can get by interacting with them including:

Cookies: +1 /very common

Christmas Candy: +1 /common

Piece of Salty Cake: +3 /rare

Sweet Flower: +3 /rare

Bun: +3 /rare

Pumpkin Pie: +3 /rare

Tangerine: +3 /rare

Piece of Apple Pie: +3 /rare

Pumpkin Soup: +6 /very rare

Gingerbread Man: +6 /very rare

Chocolates: +6 /very rare

Cup of Tea: +20 /very rare

Why I am not getting required puzzle pieces and items while going through the rooms again and again?

You need different skill levels to get different items and puzzle pieces in the rooms.

►Skill level 'Beginner' to get very common items and Puzzle pieces (green background) by completing the room

►Skill level 'Specialist' to get common items and Puzzle pieces (blue background) by completing the room

►Skill level 'Professional' to get Rare Items and Puzzle pieces (Purple background) by completing the room

►Skill level 'Master' to get very Rare Items and Puzzle pieces (red background) by completing the room

What does it mean our faction won, and there is a gold trophy in the top left of the screen?

It means a member of your faction has got the first place in weekly freedom points TOP and as a result chance of getting collection item is increased by 5% for a week for all faction players.

I am facing difficulty in clicking words ‘Kate & 42’ in Film Theater and item ‘Bird’ in Study. I have to click many times before it works. Is there any way out?

To do it, you need to place your cursor very precisely on the wording and on the bird wing, which are of course very thin. Do not hurry, take 2-3 extra seconds to position your cursor at the right place and then hit click. It usually works for me in first try when i hit at following points. Of course practice will make you perfect.

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19 September 2014 Game Updates:

►Technical update is finished and here are new features we added: No more limits in your health! Lacking 100 health points and Healthy Meal gives you 240? Don't warry, you'll get additional 140 points above your limit, till you spend them. Mind, that you can't eat food when you have full health.

►If you take a lot of golden tokens from the Bank, it will buzz a little and come down with one or two first aid kits. Or was it Jim so generous?

►Now there're convenient mobile payments available in the game. Check them in the Bank window.

Technical FAQs:

How To Get ‘Log File’ of the game to send to Support?

To get ‘log file’ of the game, switch to the window mode and press Shift + K (You’ll see the saving window of the text file, save it somewhere on your PC).

Attach the saved file to the message to Support, alongwith your problem. If you can describe your actions before the problem occurs, this also will be very helpful.

Are you having problem entering the Game using Firefox 32.0?

If you had problems with entering the game via Firefox 32.0, please, delete your cache (Ctrl+Shift+Del, choose "Delete Cache") and verify the game.

Something is not working after the update. How do I clear the cache?

Google Chrome:

Ctrl+Shift+Del (Mac: ?-Shift-Del) > Clear browsing data

Internet Explorer:

Ctrl+Shift+Del > Temporary Internet files > Delete

Mozilla Firefox:

Ctrl+Shift+Del > Cache > Clear now

Safari:

Ctrl+Alt+E > Empty cache (Mac: ? > Privacy > Remove All Website Data)

Opera:

Ctrl+F12 > Advanced > History > Disk cache > Empty Now